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SAUD DARWISH

SAUD DARWISH

Human Resources

Al Musannah, Oman

Profile summary

Ambitious Human Resources with foundational skills in HR administration and recruitment support. Contributed to personnel record management and training coordination during internship assignments in 2024. Prepared operational reports and managed documentation using Microsoft Office tools throughout 2023. Committed to maintaining data privacy standards and supporting administrative workflows within professional environments.

Career highlights

HR Administration: Coordinated employee training schedules and maintained personnel records using Microsoft Excel during the 2023 internship period.

Graduation Research: The Relationship Between Job Satisfaction and Career Development * Conducted research to examine the relationship between job satisfaction and career development and presented practical recommendations.

Training Program: Enhancing Graduate Attributes for Career Readiness * Designed a graduate training program focused on improving employability skills and workplace readiness.

Key skills

ProfessionalHuman Resources Administration Recruitment Support Employee Relations Training Coordination HR Documentation Administrative Support Customer Service Report Preparation Data Entry Microsoft Excel Microsoft Office Communication Skills Problem Solving Organizational Skills Teamwork Microsoft Word Microsoft PowerPoint Microsoft Outlook Google Workspace Email Communication Personnel Record Management Administrative Workflow Support Logistics Coordination Data Privacy Compliance HR Information Systems Documentation Control Scheduling Systems Communication Channel Management

Professional experience

Customer Service RepresentativeJan 2023 - Jan 2024
Muhit Al Wilayah Land Transport CompanyOman

Contributed to customer service operations by managing communication channels and supporting daily logistics. Coordinated information flow between clients and management to ensure operational continuity.

  • Managed customer inquiries and complaint resolution across phone, email, and WhatsApp Business platforms.
  • Prepared daily operational reports to provide management with status updates on transport activities.
  • Supported daily business operations by maintaining consistent communication with clients throughout 2023.
  • Coordinated internal updates to ensure service standards were met during the 2023 period.
Human Resources InternAug 2024 - Sep 2024
Royal Navy of OmanOman

Assisted the HR Training and Coordination Section by managing internal documentation and scheduling processes. Provided support for administrative workflows while maintaining strict data privacy standards for all personnel records.

  • Maintained employee training records using Microsoft Excel.
  • Coordinated employee training schedules and prepared HR documentation.
  • Managed sensitive employee information to ensure confidentiality.

Projects

Graduation Research: The Relationship Between Job Satisfaction and Career Development

Conducted research to examine the relationship between job satisfaction and career development and presented practical recommendations.

Training Program: Enhancing Graduate Attributes for Career Readiness

Designed a graduate training program focused on improving employability skills and workplace readiness.

Education

Advanced Diploma
University of Technology and Applied Sciences – Al Musannah, Oman

Human Resources Management | 2.89 / 4.00

Certifications

IELTS Academic – Overall Band Score: 4.5IELTS2025-07-01T00:00:00.000Z

Languages

Arabic · Professional

English · Professional